Refund/Return Policy

**CASKETDOODLES Shipping Policy**


Thank you for shopping at CASKETDOODLES! We appreciate your trust in us and aim to provide you with a smooth and transparent return and exchange process. Please review the following policy to understand your rights and responsibilities:

**1. Request for Changes Prior to Fulfillment**

If you wish to change the size or color of your order, please email us at casketdoodles@gmail.com or send an Instagram DM to @casketdoodles as soon as possible. We will make every effort to accommodate your request based on product availability. However, once your order has been fulfilled and shipped from our office, changes cannot be made. Please check your order throughly prior to purchasing always!

**2. Order Cancellation**

We do not cancel orders once they have been confirmed.

**3. Return and Exchange Period**

Due to the nature of each product being made to order, we do not take returns or exchanges unless an incorrect item is shipped or product arrived damaged.

**4. Exchanges**

We only exchange items if the original product was incorrectly shipped or is defective. Exchanges for personal reasons (e.g., size preference or change of mind) are not accepted, and replacements will not be provided. Please ensure the accuracy of your order before finalizing it.

**5. Returns**: Only available for customers in the USA. No returns or exchanges for international orders

Returns are accepted in exchange for STORE CREDIT ONLY. To initiate a return, please email us at casketdoodles@gmail.com If your return request is approved, you will receive a store credit code via email.

To be eligible for a return, items must be unworn, unwashed, and in their original condition, with all tags attached. Please note that you are responsible for covering the return shipping costs. The original shipping cost is non-refundable, as we have incurred expenses to ship the items to you.

To safeguard your return, especially for high-value orders, we strongly recommend using a return label with tracking. We cannot be held responsible for lost return packages.

**6. Damages and Issues**

While we strive for quality, factory defects can occur. If you receive a defective, damaged, or incorrect item, please inspect your order upon receipt and contact us immediately. We will assess the issue with the help of photos you provide and work to resolve it to your satisfaction.

**7. Sale Merchandise**

All items marked as sale or discounted are considered FINAL sale and are not eligible for return or exchange.

Thank you for shopping with CASKETDOODLES. If you have any questions or concerns about our return and exchange policy, please contact us at casketdoodles@gmail.com. We're here to assist you and ensure your shopping experience is as enjoyable as possible.